Frequently Asked Questions

Find answers to common questions about our services, processes, and policies.

General Questions

What services do you offer?

We provide custom sheet metal fabrication and HVAC ductwork fabrication for HVAC contractors, building products to exact project specifications. Our fabrication process includes cutting, forming, and assembly methods such as CNC plasma cutting, press brake forming, and Norlok duct assembly, all completed in-house at our Whiteland, Indiana facility.

Do you work with homeowners or just contractors?

Most of our work is done for HVAC contractors and trade professionals, as our fabrication process, pricing, and workflows are built around commercial and trade projects. That said, we can work with homeowners on a case-by-case basis for custom-fabricated HVAC sheet metal components, with all orders produced at our Whiteland, IN facility and available for pickup.

Where are you located and what areas do you serve?

We’re located at 5861 N 75 W in Whiteland, Indiana, just south of Indianapolis. We commonly work with HVAC contractors throughout the Midwest, primarily serving customers based in Indiana, Kentucky, and Ohio.

Do you deliver or is it pickup only?

We are pickup only. Orders are picked up at our Whiteland, Indiana facility during normal business hours, Monday–Friday from 8:00 AM to 4:00 PM (ET). Pickup outside of these hours, including evenings or Saturdays, may be available by appointment only. We do not offer delivery services.

Ordering & Turnaround

What is your typical turnaround time?

Turnaround time varies based on the size and complexity of the order, as well as current shop workload. Once we understand what you need, we can provide a realistic timeline along with pricing. The best first step is to request a free quote or call (317) 978-6523 so we can review your project and discuss timing.

How do I place an order?

To get started, view our product catalog and select the item you’re interested in, then submit a request for a free quote directly through the product page. Each product page includes specifications and details to help guide your request. You can also call us at (317) 978-6523 to discuss your needs. Drawings, sketches, and other supporting details can be reviewed as part of the quote process.

Do you require a minimum order quantity?

No, we don’t have minimum order requirements. Whether you need a single custom part or a full production run, we can accommodate your needs.

What information do you need to provide a quote?

When submitting a quote request, any details you can provide about dimensions, quantity, materials, or special requirements are helpful. Product specifications are listed on each product page, and we’re also able to review drawings, sketches, photos of existing parts, or other supporting information as part of the quote process. If you’re unsure what to include, you can still submit a request or call (317) 978-6523, and we’ll walk through the details with you.

Technical Questions

What materials do you work with?

We fabricate HVAC sheet metal components using galvanized steel, which is the standard material for most HVAC ductwork and related applications. Material gauge and thickness vary depending on the specific product and job requirements.

Do you do custom one-off parts or only production runs?

We handle both. Whether you need a single custom part, a small batch for a specific job, or a larger production run, we fabricate each order with the same attention to accuracy and quality.

Pricing & Payment

How much does fabrication cost?

Pricing varies depending on the product, material, order size, and current workload. The best way to get accurate pricing is to request a free quote through our website or call (317) 978-6523 to discuss your needs.

What payment methods do you accept?

We accept cash, check, and major credit cards. If you have questions about payment options, please call (317) 978-6523 and our team can walk through the details.

Still Have Questions?

Can’t find what you’re looking for? Contact us today at (317) 978-6523. We’re here to help.